{"id":3,"date":"2025-09-26T12:41:39","date_gmt":"2025-09-26T12:41:39","guid":{"rendered":"http:\/\/stellinaclean.pt\/?page_id=3"},"modified":"2025-11-07T17:40:55","modified_gmt":"2025-11-07T17:40:55","slug":"politica-privacidade","status":"publish","type":"page","link":"https:\/\/stellinaclean.pt\/en\/politica-privacidade\/","title":{"rendered":"Pol\u00edtica de Privacidade"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e31419d e-flex e-con-boxed e-con e-parent\" data-id=\"3e31419d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24566d5b elementor-widget elementor-widget-text-editor\" data-id=\"24566d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\" data-start=\"478\" data-end=\"494\">Pol\u00edtica de Privacidade<\/h2>\n<p data-start=\"496\" data-end=\"961\">A <strong data-start=\"498\" data-end=\"516\">Stellina Clean<\/strong> respeita a sua privacidade e compromete-se a proteger os dados pessoais de todos os clientes, utilizadores e visitantes do nosso website <a class=\"decorated-link\" href=\"https:\/\/stellinaclean.pt\/en\/\" target=\"_new\" rel=\"noopener\">www.stellinaclean.pt<\/a>.<br data-start=\"677\" data-end=\"680\" \/>Esta Pol\u00edtica de Privacidade explica de forma clara como recolhemos, utilizamos, armazenamos e protegemos as informa\u00e7\u00f5es pessoais que nos fornece, em conformidade com o <strong data-start=\"849\" data-end=\"926\">Regulamento (UE) 2016\/679 \u2013 Regulamento Geral de Prote\u00e7\u00e3o de Dados (RGPD)<\/strong> e a legisla\u00e7\u00e3o nacional aplic\u00e1vel.<\/p>\n<p data-start=\"963\" data-end=\"1137\">Ao utilizar o nosso website ou ao contactar-nos atrav\u00e9s dos nossos formul\u00e1rios, e-mail, telefone ou redes sociais, declara que leu e compreendeu esta Pol\u00edtica de Privacidade.<\/p>\n<p data-start=\"963\" data-end=\"1137\">\u00a0<\/p>\n<h2 data-start=\"1144\" data-end=\"1160\">Quem somos<\/h2>\n<p data-start=\"1162\" data-end=\"1390\"><strong data-start=\"1162\" data-end=\"1216\">Stellina Clean \u2013 Limpeza e Higieniza\u00e7\u00e3o de Estofos<\/strong><br data-start=\"1216\" data-end=\"1219\" \/>Sede: Rua O Emigrante, S\u00e3o Br\u00e1s de Alportel, Faro, PT<br data-start=\"1253\" data-end=\"1256\" \/>NIF: 321698762<br data-start=\"1277\" data-end=\"1280\" \/>E-mail: contacto@stellinaclean.pt<br data-start=\"1308\" data-end=\"1311\" \/>Telefone: +351 928 426 956<br data-start=\"1354\" data-end=\"1357\" \/>Website: <a class=\"decorated-link\" href=\"https:\/\/stellinaclean.pt\/en\/\" target=\"_new\" rel=\"noopener\">www.stellinaclean.pt<\/a><\/p>\n<p data-start=\"1392\" data-end=\"1537\">A Stellina Clean \u00e9 a <strong data-start=\"1413\" data-end=\"1463\">respons\u00e1vel pelo tratamento dos dados pessoais<\/strong> que recolhe atrav\u00e9s deste website e outros canais de contacto associados.<\/p>\n<p data-start=\"1392\" data-end=\"1537\">\u00a0<\/p>\n<h2 data-start=\"1544\" data-end=\"1579\">Que dados pessoais recolhemos<\/h2>\n<p data-start=\"1581\" data-end=\"1635\">Podemos recolher os seguintes tipos de dados pessoais:<\/p>\n<ul data-start=\"1637\" data-end=\"2133\">\n<li data-start=\"1637\" data-end=\"1683\">\n<p data-start=\"1639\" data-end=\"1683\"><strong data-start=\"1639\" data-end=\"1665\">Dados de identifica\u00e7\u00e3o<\/strong>: nome, apelido.<\/p>\n<\/li>\n<li data-start=\"1684\" data-end=\"1767\">\n<p data-start=\"1686\" data-end=\"1767\"><strong data-start=\"1686\" data-end=\"1707\">Dados de contacto<\/strong>: telefone, endere\u00e7o de e-mail, morada (quando aplic\u00e1vel).<\/p>\n<\/li>\n<li data-start=\"1768\" data-end=\"1881\">\n<p data-start=\"1770\" data-end=\"1881\"><strong data-start=\"1770\" data-end=\"1800\">Dados relativos ao servi\u00e7o<\/strong>: tipo de servi\u00e7o solicitado, localiza\u00e7\u00e3o de execu\u00e7\u00e3o, data e hora pretendidas.<\/p>\n<\/li>\n<li data-start=\"1882\" data-end=\"2001\">\n<p data-start=\"1884\" data-end=\"2001\"><strong data-start=\"1884\" data-end=\"1916\">Dados de navega\u00e7\u00e3o e cookies<\/strong>: endere\u00e7o IP, tipo de navegador, p\u00e1ginas visitadas e tempo de perman\u00eancia no site.<\/p>\n<\/li>\n<li data-start=\"2002\" data-end=\"2133\">\n<p data-start=\"2004\" data-end=\"2133\"><strong data-start=\"2004\" data-end=\"2020\">Outros dados<\/strong> que o utilizador voluntariamente nos forne\u00e7a ao preencher formul\u00e1rios, enviar e-mails, mensagens ou coment\u00e1rios.<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2 data-start=\"2140\" data-end=\"2181\">Finalidades do tratamento dos dados<\/h2>\n<p data-start=\"2183\" data-end=\"2262\">Os seus dados pessoais s\u00e3o recolhidos e tratados para as seguintes finalidades:<\/p>\n<ol data-start=\"2264\" data-end=\"2874\">\n<li data-start=\"2264\" data-end=\"2359\">\n<p data-start=\"2267\" data-end=\"2359\"><strong data-start=\"2267\" data-end=\"2300\">Presta\u00e7\u00e3o dos nossos servi\u00e7os<\/strong> de limpeza, higieniza\u00e7\u00e3o e impermeabiliza\u00e7\u00e3o de estofos;<\/p>\n<\/li>\n<li data-start=\"2360\" data-end=\"2460\">\n<p data-start=\"2363\" data-end=\"2460\"><strong data-start=\"2363\" data-end=\"2399\">Gest\u00e3o de contactos e or\u00e7amentos<\/strong> solicitados atrav\u00e9s do website, telefone ou redes sociais;<\/p>\n<\/li>\n<li data-start=\"2461\" data-end=\"2604\">\n<p data-start=\"2464\" data-end=\"2604\"><strong data-start=\"2464\" data-end=\"2516\">Envio de comunica\u00e7\u00f5es e informa\u00e7\u00f5es relacionadas<\/strong> com o servi\u00e7o contratado (confirmar agendamento, estado do servi\u00e7o, fatura\u00e7\u00e3o, etc.);<\/p>\n<\/li>\n<li data-start=\"2605\" data-end=\"2657\">\n<p data-start=\"2608\" data-end=\"2657\"><strong data-start=\"2608\" data-end=\"2654\">Cumprimento de obriga\u00e7\u00f5es legais e fiscais<\/strong>;<\/p>\n<\/li>\n<li data-start=\"2658\" data-end=\"2744\">\n<p data-start=\"2661\" data-end=\"2744\"><strong data-start=\"2661\" data-end=\"2730\">Melhoria cont\u00ednua dos nossos servi\u00e7os e experi\u00eancia do utilizador<\/strong> no website;<\/p>\n<\/li>\n<li data-start=\"2745\" data-end=\"2874\">\n<p data-start=\"2748\" data-end=\"2874\"><strong data-start=\"2748\" data-end=\"2789\">Marketing e comunica\u00e7\u00f5es promocionais<\/strong>, caso tenha dado o seu consentimento expl\u00edcito (ex: newsletter, campanhas, ofertas).<\/p>\n<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<h2 data-start=\"2881\" data-end=\"2915\">Base legal para o tratamento<\/h2>\n<p data-start=\"2917\" data-end=\"2967\">O tratamento dos seus dados pessoais baseia-se em:<\/p>\n<ul data-start=\"2969\" data-end=\"3341\">\n<li data-start=\"2969\" data-end=\"3078\">\n<p data-start=\"2971\" data-end=\"3078\"><strong data-start=\"2971\" data-end=\"3026\">Execu\u00e7\u00e3o de contrato ou dilig\u00eancias pr\u00e9-contratuais<\/strong> (ex: pedidos de or\u00e7amento, execu\u00e7\u00e3o de servi\u00e7os);<\/p>\n<\/li>\n<li data-start=\"3079\" data-end=\"3145\">\n<p data-start=\"3081\" data-end=\"3145\"><strong data-start=\"3081\" data-end=\"3117\">Cumprimento de obriga\u00e7\u00f5es legais<\/strong> (ex: emiss\u00e3o de faturas);<\/p>\n<\/li>\n<li data-start=\"3146\" data-end=\"3247\">\n<p data-start=\"3148\" data-end=\"3247\"><strong data-start=\"3148\" data-end=\"3186\">Consentimento do titular dos dados<\/strong> (ex: subscri\u00e7\u00e3o de newsletter, comunica\u00e7\u00f5es de marketing);<\/p>\n<\/li>\n<li data-start=\"3248\" data-end=\"3341\">\n<p data-start=\"3250\" data-end=\"3341\"><strong data-start=\"3250\" data-end=\"3283\">Interesse leg\u00edtimo da empresa<\/strong> (ex: melhoria do servi\u00e7o e da experi\u00eancia do utilizador).<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2 data-start=\"3348\" data-end=\"3380\">Partilha de dados pessoais<\/h2>\n<p data-start=\"3382\" data-end=\"3515\">A Stellina Clean <strong data-start=\"3399\" data-end=\"3428\">n\u00e3o vende, aluga nem cede<\/strong> os seus dados pessoais a terceiros.<br data-start=\"3464\" data-end=\"3467\" \/>No entanto, podemos partilhar os seus dados com:<\/p>\n<ul data-start=\"3517\" data-end=\"3776\">\n<li data-start=\"3517\" data-end=\"3699\">\n<p data-start=\"3519\" data-end=\"3699\"><strong data-start=\"3519\" data-end=\"3546\">Prestadores de servi\u00e7os<\/strong> que colaboram connosco (ex: contabilidade, alojamento web, ferramentas de marketing), apenas na medida do necess\u00e1rio para a execu\u00e7\u00e3o das suas fun\u00e7\u00f5es;<\/p>\n<\/li>\n<li data-start=\"3700\" data-end=\"3776\">\n<p data-start=\"3702\" data-end=\"3776\"><strong data-start=\"3702\" data-end=\"3739\">Autoridades p\u00fablicas ou judiciais<\/strong>, quando tal seja legalmente exigido.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3778\" data-end=\"3893\">Todos os parceiros e fornecedores est\u00e3o vinculados por acordos de confidencialidade e cumprem integralmente o RGPD.<\/p>\n<p data-start=\"3778\" data-end=\"3893\">\u00a0<\/p>\n<h2 data-start=\"3900\" data-end=\"3927\">Conserva\u00e7\u00e3o dos dados<\/h2>\n<p data-start=\"3929\" data-end=\"4065\">Os dados pessoais ser\u00e3o conservados <strong data-start=\"3965\" data-end=\"3999\">apenas pelo per\u00edodo necess\u00e1rio<\/strong> para as finalidades para as quais foram recolhidos, nomeadamente:<\/p>\n<ul data-start=\"4067\" data-end=\"4277\">\n<li data-start=\"4067\" data-end=\"4137\">\n<p data-start=\"4069\" data-end=\"4137\">Dados de contacto e or\u00e7amentos: at\u00e9 2 anos ap\u00f3s o \u00faltimo contacto;<\/p>\n<\/li>\n<li data-start=\"4138\" data-end=\"4223\">\n<p data-start=\"4140\" data-end=\"4223\">Dados de clientes e fatura\u00e7\u00e3o: pelo per\u00edodo exigido por lei (geralmente 10 anos);<\/p>\n<\/li>\n<li data-start=\"4224\" data-end=\"4277\">\n<p data-start=\"4226\" data-end=\"4277\">Dados de marketing: at\u00e9 revoga\u00e7\u00e3o do consentimento.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4279\" data-end=\"4358\">Ap\u00f3s esse per\u00edodo, os dados ser\u00e3o <strong data-start=\"4313\" data-end=\"4357\">apagados ou anonimizados de forma segura<\/strong>.<\/p>\n<p data-start=\"4279\" data-end=\"4358\">\u00a0<\/p>\n<h2 data-start=\"4365\" data-end=\"4400\">Direitos do titular dos dados<\/h2>\n<p data-start=\"4402\" data-end=\"4458\">Enquanto titular dos seus dados pessoais, tem direito a:<\/p>\n<ul data-start=\"4460\" data-end=\"4867\">\n<li data-start=\"4460\" data-end=\"4513\">\n<p data-start=\"4462\" data-end=\"4513\">Aceder aos seus dados pessoais e obter uma c\u00f3pia;<\/p>\n<\/li>\n<li data-start=\"4514\" data-end=\"4584\">\n<p data-start=\"4516\" data-end=\"4584\">Solicitar a <strong data-start=\"4528\" data-end=\"4543\">retifica\u00e7\u00e3o<\/strong> de dados incorretos ou desatualizados;<\/p>\n<\/li>\n<li data-start=\"4585\" data-end=\"4654\">\n<p data-start=\"4587\" data-end=\"4654\">Solicitar o <strong data-start=\"4599\" data-end=\"4613\">apagamento<\/strong> dos dados (\u201cdireito a ser esquecido\u201d);<\/p>\n<\/li>\n<li data-start=\"4655\" data-end=\"4715\">\n<p data-start=\"4657\" data-end=\"4715\">Solicitar a <strong data-start=\"4669\" data-end=\"4682\">limita\u00e7\u00e3o<\/strong> ou <strong data-start=\"4686\" data-end=\"4698\">oposi\u00e7\u00e3o<\/strong> ao tratamento;<\/p>\n<\/li>\n<li data-start=\"4716\" data-end=\"4765\">\n<p data-start=\"4718\" data-end=\"4765\">Solicitar a <strong data-start=\"4730\" data-end=\"4747\">portabilidade<\/strong> dos seus dados;<\/p>\n<\/li>\n<li data-start=\"4766\" data-end=\"4867\">\n<p data-start=\"4768\" data-end=\"4867\">Retirar o <strong data-start=\"4778\" data-end=\"4795\">consentimento<\/strong> em qualquer momento (quando o tratamento se basear no consentimento).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4869\" data-end=\"5029\">Para exercer os seus direitos, basta enviar um pedido por escrito para:<br data-start=\"4940\" data-end=\"4943\" \/><strong data-start=\"4946\" data-end=\"5027\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\">contacto@stellinaclean.pt<\/a><\/strong><\/p>\n<p data-start=\"5031\" data-end=\"5212\">Se considerar que os seus direitos foram violados, pode apresentar reclama\u00e7\u00e3o \u00e0 <strong data-start=\"5111\" data-end=\"5160\">Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD)<\/strong> atrav\u00e9s do site <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5177\" data-end=\"5211\">www.cnpd.pt<\/a>.<\/p>\n<p data-start=\"5031\" data-end=\"5212\">\u00a0<\/p>\n<h2 data-start=\"5219\" data-end=\"5253\">Seguran\u00e7a dos dados pessoais<\/h2>\n<p data-start=\"5255\" data-end=\"5406\">A Stellina Clean adota medidas t\u00e9cnicas e organizativas adequadas para garantir a <strong data-start=\"5337\" data-end=\"5370\">seguran\u00e7a e confidencialidade<\/strong> dos seus dados pessoais, incluindo:<\/p>\n<ul data-start=\"5408\" data-end=\"5587\">\n<li data-start=\"5408\" data-end=\"5458\">\n<p data-start=\"5410\" data-end=\"5458\">Armazenamento seguro em servidores protegidos;<\/p>\n<\/li>\n<li data-start=\"5459\" data-end=\"5519\">\n<p data-start=\"5461\" data-end=\"5519\">Controlo de acesso restrito a colaboradores autorizados;<\/p>\n<\/li>\n<li data-start=\"5520\" data-end=\"5587\">\n<p data-start=\"5522\" data-end=\"5587\">C\u00f3pias de seguran\u00e7a e encripta\u00e7\u00e3o de dados sempre que necess\u00e1rio.<\/p>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2 data-start=\"5594\" data-end=\"5634\">Cookies e tecnologias semelhantes<\/h2>\n<p data-start=\"5636\" data-end=\"5932\">O nosso website utiliza cookies para melhorar a experi\u00eancia do utilizador, medir estat\u00edsticas e personalizar conte\u00fados.<br data-start=\"5755\" data-end=\"5758\" \/>Pode consultar todos os detalhes sobre o uso de cookies na nossa <a class=\"decorated-link\" href=\"#\" rel=\"noopener\" data-start=\"5823\" data-end=\"5851\"><strong data-start=\"5824\" data-end=\"5847\">Pol\u00edtica de Cookies<\/strong><\/a>, onde explicamos o tipo de cookies utilizados e como gerir as suas prefer\u00eancias.<\/p>\n<p data-start=\"5636\" data-end=\"5932\">\u00a0<\/p>\n<h2 data-start=\"5939\" data-end=\"5975\">Liga\u00e7\u00f5es para outros websites<\/h2>\n<p data-start=\"5977\" data-end=\"6225\">O nosso site pode conter liga\u00e7\u00f5es para websites de terceiros.<br data-start=\"6038\" data-end=\"6041\" \/>A Stellina Clean n\u00e3o se responsabiliza pelas pol\u00edticas de privacidade ou conte\u00fados desses sites externos. Recomendamos que leia as pol\u00edticas de privacidade de cada website que visitar.<\/p>\n<p data-start=\"5977\" data-end=\"6225\">\u00a0<\/p>\n<h2 data-start=\"6232\" data-end=\"6280\">Altera\u00e7\u00f5es a esta Pol\u00edtica de Privacidade<\/h2>\n<p data-start=\"6282\" data-end=\"6498\">A Stellina Clean pode atualizar periodicamente esta Pol\u00edtica de Privacidade para refletir altera\u00e7\u00f5es legais ou operacionais.<br data-start=\"6406\" data-end=\"6409\" \/>Todas as vers\u00f5es atualizadas ser\u00e3o publicadas neste website com a data da \u00faltima revis\u00e3o.<\/p>\n<p data-start=\"6500\" data-end=\"6578\"><strong data-start=\"6500\" data-end=\"6523\">\u00daltima atualiza\u00e7\u00e3o:<\/strong> 16\/10\/2025<\/p>\n<p data-start=\"6500\" data-end=\"6578\">\u00a0<\/p>\n<h2 data-start=\"6585\" data-end=\"6601\">Contactos<\/h2>\n<p data-start=\"6603\" data-end=\"6740\">Se tiver d\u00favidas sobre esta Pol\u00edtica de Privacidade ou sobre o tratamento dos seus dados pessoais, entre em contacto connosco atrav\u00e9s de:<\/p>\n<p data-start=\"6742\" data-end=\"6864\"><strong data-start=\"6742\" data-end=\"6760\">Stellina Clean<\/strong><br data-start=\"6760\" data-end=\"6763\" \/>\ud83d\udccd Rua O Emigrante, Sao Bras de Alportel, Faro, PT<br data-start=\"6794\" data-end=\"6797\" \/>\ud83d\udcde +351 928 426 956<br data-start=\"6810\" data-end=\"6813\" \/>\ud83d\udce7 contacto@stellinaclean.pt<br data-start=\"6836\" data-end=\"6839\" \/>\ud83c\udf10 <a class=\"decorated-link\" href=\"https:\/\/stellinaclean.pt\/en\/\" target=\"_new\" rel=\"noopener\">www.stellinaclean.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade A Stellina Clean respeita a sua privacidade e compromete-se a proteger os dados pessoais de todos os clientes, utilizadores e visitantes do nosso website www.stellinaclean.pt.Esta Pol\u00edtica de Privacidade explica de forma clara como recolhemos, utilizamos, armazenamos e protegemos as informa\u00e7\u00f5es pessoais que nos fornece, em conformidade com o Regulamento (UE) 2016\/679 \u2013 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - 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